Shipping & Delivery
We ship worldwide using trusted courier services (DPD, FedEx, GLS, UPS) to ensure fast and secure delivery. All packages are tracked.
Processing time: Orders are usually processed and dispatched within 1-2 business days after receipt of payment.
Shipping fees include handling, packing fees, and postage costs. We advise you to group your items in one order. Special care is taken to protect fragile objects, and boxes are amply sized to ensure your items arrive in perfect condition.
International Shipping Costs & Time
| Destination | Cost | Est. Delivery Time |
|---|---|---|
| Zone 1: Germany, Czech Republic, Lithuania, Slovakia |
from 20 € | 2 - 4 business days |
| Zone 2: Austria, Belgium, Denmark, Estonia, France, Hungary, Latvia, Luxembourg, Netherlands, Slovenia |
from 25 € | 3 - 6 business days |
| Zone 3: Greece, Ireland, Italy, Malta, Portugal, Spain, Sweden, Finland |
from 35 € | 4 - 7 business days |
| Non-EU Countries:* United Kingdom, Norway, Switzerland, USA, etc. |
Calculated at checkout | 5 - 10 business days |
* Non-EU Customers (UK, Norway, CH, USA, etc.): Please note that import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
Returns
We want you to be completely satisfied with your purchase.
- EU Customers: You have the right to return the product within 14 days of delivery. The return shipping cost is paid by the customer.
- Non-EU Customers: Returns are accepted within 14 days. Important: If any customs duties or taxes are charged to us upon re-entry of the returned goods into the EU, these costs will be deducted from the refund amount.
Please contact us before sending back any items to receive return instructions.